The Full Octave was founded by John Metcalfe and his wife Liz in 1997. The family has been involved in the piano business since the mid 1920s through John, and formerly his father, who could regularly been seen cycling along the South Cumbrian lanes on his piano tuning round.

In 1997 it was decided to pool the talents of both their daughter Amy and son-in-law Richard, both music college graduates, to form The Full Octave Music Shop. The Business specialises in both new and used / second hand Piano Sales, Piano Restoration/Tuning and importantly Sheet Music provision. The shop also provides a piano removal service in addition to stocking Woodwind (both new and secondhand), a wide range of guitars plus other instruments and accessories.

The Full Octave is especially proud of its grand piano restoration service whereby customers can be guaranteed quality workmanship at reasonable cost. A warm and friendly welcome awaits customers and they will be assured of an excellent service by staff, each of whom have their own individual fields of speciality.