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I am a fairly new tuner and although I've seen a patient action before I've never actually worked on one. This piano belongs to my friend and I am NOT charging him. I just wanted the opportunity and experience of working on this type of action. Thank you for your answers Barrie, and everybody has to...

The pigs tail ones. If I remember correctly Bluthner pianos don't have a lot of working space to get my hand in.
Thanks.

Thank you Barrie. You are a wealth of information. One final question for you.
The piano is 2 hours away and I will not be able to get to it until Tuesday. It has an old style action. How do you go about replacing some hammer springs?

Thank you Barrie for your quick response. If I pull out the action just a bit then will I have access to the stop screw or will I see it from the top through the strings?

I just visited a new customer who has a Bluthner Grand and I was not able to remove the action. It seems like the hammers are all sitting too high...like maybe they are sitting on TOP of the jack. Any suggestions would be greatly appreciated.