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Thanks for the advice, guys (and gals?)

Travelling isn't an obstacle, although Cambridge is quite a distance - probably 3 hours, but I thought the idea was to go to a local dealer. As a matter of fact London is really easy both by train and car, especially Steinways as we are usually in that area every couple of months for an appointment ...

joe wrote:Steinway Hall Marleybone Lane London.

Now you're just being silly... Unless of course you are thinking of Bostons. Getting it back on the train could be a problem though - ha ha ha

Ummm, Cambridge is miles away - seriously.

Wiltshire, close to the border with Hampshire and West Berkshire, Oxfordshire is also fairly close. Like the original poster of this topic I too will be looking for a mid-range grand piano - 6ft 3 preferably but if necessary 5ft 11ish. I am inclined towards new rather than a rebuilt piano; a new pia...

I understand your view Jonkie but im pretty sure you are coming from this as a tuner only. Look at it as if it affected your business. How does your response go if a tuner from the other side of the country comes to your area undercuts you big time due to their lower fixed costs etc and does a slig...

Barrie[/quote] The 10 year and even 5 year guarantees seem to cover the things that never go wrong. Ive seen a reasonable number of pianos ( many makes) from net or bricks and morter shop with the odd sticky note, pedals, dampers need adjusting etc. The customers seem suprised that their 10 year gua...

Hi Barrie,your are spot on regards Yamaha,this is due no prep work being done in Milton Keynes before been delivered to dealers a few years ago they where offering money off if you where able to prep pianos yourself which to me was something we always did anyway,and the dealers who needed to wait f...

joe wrote:Yamahas ... the newer ones are not as well built as the older instruments.

What evidence do you base this claim on?