Search found 137 matches

by chrisvenables
01 Mar 2013, 13:38
Forum: Piano Advice
Topic: Reporting problems to retailers and manufacturers
Replies: 8
Views: 5075

Re: Reporting problems to retailers and manufacturers

Great minds think alike :) Some dealers and manufacturers use something like our own guarantee and tuning record card, which also incorporates a 'looking after your piano' page. Please see below. Should a tuner/tech discover a problem at the customer's home, a good tuner would contact us immediately...
by chrisvenables
28 Feb 2013, 10:17
Forum: Piano Advice
Topic: Brodmann, coming to a solution
Replies: 46
Views: 20315

Re: Brodmann, coming to a solution

Hello Joseph I'm sorry to hear that you haven't had any success so far in resolving the problems with your piano. I have been in touch with Brodmann and they are arranging for a very well respected technician to contact you to assess the problems first hand. From what I have read here, it sounds lik...
by chrisvenables
31 Dec 2011, 15:14
Forum: Piano Advice
Topic: Yamaha C3 made in 1967 -any good?
Replies: 6
Views: 8092

Re: Yamaha C3 made in 1967 -any good?

Good advice from Barrie. Other wooden components which need checking out especially if the soundboard has splits are the wooden bridges both at the bridge pins and the glue between the bridges and soundboard and the soundboard ribs. Other components which may need changing would be the damper felts,...
by chrisvenables
21 Dec 2011, 11:01
Forum: Piano Advice
Topic: Brodmann Concert Grands
Replies: 22
Views: 9926

Re: Brodmann Concert Grands

So, the Artist Series grands are into the more expensive territory. When I bought my 187, new, I paid £7500 for it in 2007. Ok it's not an AS piano, but I think I got a bargain.... Is the bolduc soundboard an upgrade over the Strunz? I'm sure a renner action would be better and worth the upgrade, b...
by chrisvenables
20 Dec 2011, 18:31
Forum: Piano Advice
Topic: Brodmann Concert Grands
Replies: 22
Views: 9926

Re: Brodmann Concert Grands

Hi Joseph I haven't seen one yet but I know the first two were sold immediately they were shown. It's going to be several months before there will be any free stock. I don't know if the case parts are going to be made in Germany or in Parsons factory in China as per the first batch, but the spec is ...
by chrisvenables
15 Sep 2011, 14:32
Forum: Piano Advice
Topic: Advice for Silent Pianos
Replies: 13
Views: 17004

Re: Advice for Silent Pianos

Here's an extract from Wikepedia: ''After learning and emulating Yamaha's production processes, the Pearl River Piano company ousted Yamaha's ownership of the factory along with the backing of the Chinese government. Despite Pearl River's frequent marketing as having been "Designed by Yamaha", the t...
by chrisvenables
15 Sep 2011, 09:35
Forum: Piano Advice
Topic: Advice for Silent Pianos
Replies: 13
Views: 17004

Re: Advice for Silent Pianos

Pearl River Ritmuller are made by: Guangzhou Pearl River Piano Group Ltd., Guangzhou, Guangdong Province, China. Originally established in 1954 through the consolidation of several piano-making facilities, the Guangzhou Pearl River factory is now China's largest piano manufacturer and one of the lar...
by chrisvenables
14 Sep 2011, 14:32
Forum: Piano Advice
Topic: Advice for Silent Pianos
Replies: 13
Views: 17004

Re: Advice for Silent Pianos

Ritmuller and B-series Yamahas are made in same factory using nearly all the same components Yamaha would be my choice,expand your search and try Kawai pianos,Essex Pianos and other brand names you may have heard of.Keep clear of badge engineered instruments which have grand sounding European names...
by chrisvenables
08 Sep 2011, 09:49
Forum: Piano Advice
Topic: Yamaha B3 Advice
Replies: 82
Views: 52603

Re: Yamaha B3 Advice

Both the B3 and K3 are good pianos and I wouldn't knock either of them. Neither is better than the other - it's more a case of which one suits your personal taste in tone and touch, ditto re the silent options. Any new piano can be bespoke prepped to your liking too, so once you've decided on the ma...
by chrisvenables
05 Sep 2011, 20:12
Forum: Piano Advice
Topic: Yamaha P114
Replies: 48
Views: 20684

Re: Yamaha P114

I totally agree with you Barry - and Sussex Pianos too. (Both good technicians)
by chrisvenables
05 Sep 2011, 12:26
Forum: Piano Advice
Topic: Yamaha P114
Replies: 48
Views: 20684

Re: Yamaha P114

It's true the Japanese like to buy new. That's because new is better and new Yamaha pianos are superior to old ones. The Japanese customer with the 35 year old U1 or U3 could still keep the piano and have it restored. They choose not to because when restored it still won't sound as good as the new m...
by chrisvenables
05 Sep 2011, 09:49
Forum: Piano Advice
Topic: Yamaha P114
Replies: 48
Views: 20684

Re: Yamaha P114

So you're saying that we in the UK should import the 35 year old unwanted pianos from Japan (because the Japanese think they're well passed their sell by date and I agree- and they don't want them in their landfill sites) eventually those pianos will go into our landfill sites - only 35 years sooner...
by chrisvenables
05 Sep 2011, 09:11
Forum: Piano Advice
Topic: Yamaha B3 Advice
Replies: 82
Views: 52603

Re: Yamaha B3

Mark - it sounds like you didn't read my post in full or at least you didn't understand it. In brief, the iron frame, the strings, backposts, action, keyboard are the same as in the new U1 only the soundboard is different. The case is a slightly different design to the U1 but it weighs 19lbs more th...
by chrisvenables
04 Sep 2011, 14:28
Forum: Piano Advice
Topic: Yamaha B3 Advice
Replies: 82
Views: 52603

Re: Yamaha B3

Please do.
by chrisvenables
04 Sep 2011, 13:57
Forum: Piano Advice
Topic: Yamaha P114
Replies: 48
Views: 20684

Re: Yamaha P114

Shabzy/Emma I agree that the nearly new P114, despite being short, is a wiser buy than a 35 year old U1. Although the longer strings and greater soundboard area do improve the bass and the dynamic range, when comparing new with new, pianos deteriorate with age (why else would they be cheaper?) and I...
by chrisvenables
04 Sep 2011, 13:05
Forum: Piano Advice
Topic: Yamaha B3 Advice
Replies: 82
Views: 52603

Re: Yamaha B3

Yamaha do not 'outsource' the manufacturing work to Indonesia. Yamaha have their own factory there, with all staff Yamaha trained and Yamaha employed. There is no 'outsourcing' at all. I have tuned and prepared thousands of new Yamahas over the last 31 years and can assure you that the Yamaha models...
by chrisvenables
03 Jul 2010, 11:55
Forum: Piano Advice
Topic: Secondhand Yamaha U3 versus New
Replies: 37
Views: 32514

Re: Secondhand Yamaha U3 versus New

But Yamaha have (apparently) "SU" and "YUS" variants on the U1 and U3. The promotional flannel that accompanies the pictures does not explain the differences between these models or what the "Y" and "SU" mean. Anyone know about these models and how the quality varies? New YU series have the followi...
by chrisvenables
26 Jun 2010, 12:32
Forum: Piano Advice
Topic: Secondhand Yamaha U3 versus New
Replies: 37
Views: 32514

Re: Secondhand Yamaha U3 versus New

cei477 wrote:Hi

I was told recently that Yamaha are not manufacturing the U3 (and U1??)
in Japan anymore and that sent my alarm bells ringing.

Yamaha still make the U1 and U3 in Japan but now only for export.
by chrisvenables
03 Jun 2010, 12:31
Forum: Piano Advice
Topic: Kawai K3
Replies: 4
Views: 4223

Re: Kawai K3

You can always buy cheaper if you search for long enough. However, quality of the pre delivery piano preparation (tuning, regulating, voicing), quality of the moving team (punctuality, presentation/courtsey of employees, their care and attention during the delivery) and the dealer's after sales serv...
by chrisvenables
01 Jun 2010, 13:23
Forum: Piano Advice
Topic: Any opinions or views?
Replies: 1
Views: 1733

Re: Any opinions or views?

P112NTS was replaced a few years ago with the P114S and then the P114GSG, so check out its age by the serial number and have a tech check out the condition. In Europe, P series uprights were built in the now defunct Yamaha-Kemble factory in Milton Keynes and aren't much different to the M108. Regard...
by chrisvenables
24 May 2010, 08:54
Forum: Piano Advice
Topic: Rebuilding 1925-1939 Bluthner
Replies: 13
Views: 7237

Re: Rebuilding 1925-1939 Bluthner

Nick - a risk you take in buying a second hand piano and then paying to have it comprehensively restored is that you don't know how it will sound and feel until the work is done. Colin does very good work indeed, but I would recommend buying a piano that has already had the work done. Put yourself o...
by chrisvenables
17 May 2010, 14:18
Forum: Piano Advice
Topic: Yamaha C3 yellow keys
Replies: 7
Views: 5017

Re: Yamaha C3 yellow keys

The early Yamaha C series 'Ivorite' naturals did have this problem. Indeed they would turn yellow within a couple of years as the material composition was too porous, so even small amounts of perspiration from your fingers would travel deep into the keytop, eventually yellowing. So scraping and buff...
by chrisvenables
07 Oct 2009, 09:31
Forum: Piano Advice
Topic: Unisons dropping out of tune are the fault of the tuner?
Replies: 12
Views: 6660

Re: Unisons dropping out of tune are the fault of the tuner?

Crispin Months ago we recommended that you invest in a dehumidifier especially for the more humid summer months and I believe you are still debating whether to buy one or a damp chaser. Personally, I recommend the dehumidifier. With the onset of winter, central heating etc, the living room humidity ...
by chrisvenables
26 Sep 2009, 09:12
Forum: Piano Advice
Topic: Question about piano maintenance - am I being ripped off?
Replies: 13
Views: 7949

Re: Question about piano maintenance - am I being ripped off?

The work being undertaken involves taking the action away, 're-profiling' - £400 and 'adjusting the repetition springs' - £200, putting the action back in and then tuning - £51. £651 in total. 2/3 the cost of the piano. So my question is, am I being over charged? What should I expect when the actio...
by chrisvenables
22 Sep 2009, 23:35
Forum: Piano Advice
Topic: Help an old piano
Replies: 10
Views: 7434

Re: Help an old piano

He did then!
by chrisvenables
22 Sep 2009, 22:48
Forum: Piano Advice
Topic: Help an old piano
Replies: 10
Views: 7434

Re: Help an old piano

Model V - that was quick!...
by chrisvenables
15 Sep 2009, 19:59
Forum: Piano Advice
Topic: Help an old piano
Replies: 10
Views: 7434

Re: Help an old piano

Sorry to hear the bad news. A close friend of mine specialises in flood damaged pianos, I'm sure he will be able to help you.

You can contact him through his web site:

www.gordonbellpianos.com
by chrisvenables
11 Sep 2009, 09:22
Forum: Piano Advice
Topic: PIano Life Saver
Replies: 19
Views: 10011

Re: PIano Life Saver

Joseph - where damp is a problem rather than excessive dryness, I'm a believer that the best method is to treat the whole room, not just the area immediately around the piano. It's probably cheaper too. You can buy a decent dehumidifier from B & Q for around £100, just don't have it too close to the...
by chrisvenables
03 Sep 2009, 18:22
Forum: Piano Advice
Topic: kawai ks-2f, yamaha u1 or wendl & lung
Replies: 12
Views: 12171

Re: kawai ks-2f, yamaha u1 or wendl & lung

On the public forum, dealers and techs are here to help readers make an informed choice. The public knowing which one we would buy wouldn't really help them. If I said 'Yamaha' they may understand that to mean I think all Yamahas are great when some are not so great. Choosing a piano is an individua...
by chrisvenables
03 Sep 2009, 12:09
Forum: Piano Advice
Topic: kawai ks-2f, yamaha u1 or wendl & lung
Replies: 12
Views: 12171

Re: kawai ks-2f, yamaha u1 or wendl & lung

Yes, definitely try as many as you can. But Yamaha B3 and Wendl 122 with flimsy casework, structural integrity and casework integrity? I don't think so. Firstly, most new Yamaha pianos are better than old. U1s built after 1999 had an improved scale and are around 3cm wider than the old models, (henc...
by chrisvenables
02 Sep 2009, 09:49
Forum: Piano Advice
Topic: kawai ks-2f, yamaha u1 or wendl & lung
Replies: 12
Views: 12171

Re: kawai ks-2f, yamaha u1 or wendl & lung

Taller is better and will not necessarily disturb the neighbours more than a small piano. Rubber based castor cups are a good sound insulator as a large amount of the sound is transferred through the floor and walls to your neighbour, rather than through the air. Steer clear of the smaller Wendls an...
by chrisvenables
01 Sep 2009, 11:43
Forum: Piano Advice
Topic: Size of room for U3
Replies: 3
Views: 3151

Re: Size of room for U3

jonmkrobs: Many top music schools have 131cm uprights and 6'11" grands in tiny practice rooms and I know of many private customers who are delighted with new U3's in rooms no bigger than yours. Those taller pianos also have longer keys, therefore more control - like a car with a bigger engine, you h...
by chrisvenables
29 Aug 2009, 10:35
Forum: Piano Advice
Topic: diapason and yamaha u2
Replies: 14
Views: 15781

Re: diapason and yamaha u2

Diapason have a good reputation as a middle of the road Japanese piano but as they were never seriously distributed in the UK it would be difficult to advise. Originally the Hamamatsu Piano Co and now made by Kawai is all I know. Most piano sales in the Phillipines are grey market pianos of which ma...
by chrisvenables
27 Aug 2009, 20:53
Forum: Piano Advice
Topic: Venables and Son piano
Replies: 2
Views: 2437

Re: Venables and Son piano

Thank you for the opportunity Barrie. Any interested readers should view our website, http://www.venablesandsonpianos.co.uk which gives comprehensive information and photos of the current range of uprights and grands, an introduction to the product concept, component specification, dimensions, free ...
by chrisvenables
26 Aug 2009, 23:11
Forum: Piano Advice
Topic: Pressure ridges on the soundboard - in a new piano
Replies: 24
Views: 10793

Re: Pressure ridges on the soundboard - in a new piano

Pressure ridges on new quality pianos are fairly common - Steinway actually claim it is proof that the soundboard is tight and under pressure. No ridge - not enough tension they say. As long as it's not due to damp you're fine. Did you invest in the dehumidifier yet? If the piano has or had been kep...
by chrisvenables
26 Aug 2009, 17:40
Forum: Piano Advice
Topic: Venables and Son piano
Replies: 2
Views: 2437

Venables and Son piano

I've just had a look at your website.... tell me about the Venables and Son piano. Is it a bit like the Wendl and the Brodmann? It looks like a nice instrument. Thanks Joseph, if you're ever down south you'd be very welcome to try them out. Better not to say any more as unpaid advertising not allow...
by chrisvenables
26 Aug 2009, 09:46
Forum: Piano Advice
Topic: Bluthner Patent Shanks
Replies: 13
Views: 7295

Re: Bluthner Patent Shanks

Very wise Joseph.
by chrisvenables
20 Aug 2009, 13:21
Forum: Piano Advice
Topic: Does silent system compromise upright action?
Replies: 8
Views: 10232

Re: Does silent system compromise upright action?

the reliability of the Yamaha systems which I have encountered has been superb, the only issue being failing LEDs in the sensor mechanism which are relatively cheap to replace.. Although I believe the Yamaha Silent is the best, it has to be treated with a little more care than a conventional piano....
by chrisvenables
24 Jul 2009, 11:29
Forum: Piano Advice
Topic: My school teaching piano
Replies: 25
Views: 9068

Re: My school teaching piano

Joseph - it isn't a piano it's electric.
by chrisvenables
23 Jul 2009, 12:27
Forum: Piano Advice
Topic: Used yamaha U1 or new yamaha P121
Replies: 12
Views: 10540

Re: Used yamaha U1 or new yamaha P121

Hello James: Re P121 - we find deep toning does the trick and lasts as long as on any other Yamaha model where underfelted hammers are fitted. Adrian 'athomik' Thomas of Yamaha UK is really the one to answer the Q re written guarantees, as I'm just an independent retailer. Yamaha do have a written g...
by chrisvenables
23 Jul 2009, 10:11
Forum: Piano Advice
Topic: Used yamaha U1 or new yamaha P121
Replies: 12
Views: 10540

Re: Used yamaha U1 or new yamaha P121

I can't better Joseph's and Barrie's replies - they're both totally right. Just to expand on Barries point that the P121 has the same components as the Japanese U1 except for the soundboard - you can have a UK built U1 which has the same soundboard as the P121. The latest UK built U1 and P121G now h...
by chrisvenables
22 Jul 2009, 11:39
Forum: Piano Advice
Topic: Steinway Model K
Replies: 3
Views: 2683

Re: Steinway Model K

Hello Joseph. Definitely avoid the piano and the dealer. If there's no guarantee it can't be tuned to pitch it's useless.
Regards.
by chrisvenables
16 Jul 2009, 12:55
Forum: Piano Advice
Topic: Problems with tuning
Replies: 59
Views: 26163

Re: Problems with tuning

'Hard' tuning is hitting the key hard when tuning the string so that the non speaking lengths of the string are settled as well as the speaking length. So if you hear your tuner hitting each key only softly, the chances are that the piano will slip out of tune as soon as someone plays the keys hard.
by chrisvenables
05 Jul 2009, 23:35
Forum: Piano Advice
Topic: My school teaching piano
Replies: 25
Views: 9068

Re: My school teaching piano

Joseph: Sounds like a really bad deal. Haven't you got any influence to stop the sale before it's too late? Show this topic to your head of dept (if it's not you), and the Governors, for starters. They're intelligent people who probably haven't been made aware of what a piano really is. Maybe we can...
by chrisvenables
05 Jul 2009, 23:18
Forum: Piano Advice
Topic: Fitting grand piano in my house
Replies: 3
Views: 2709

Re: Fitting grand piano in my house

Nobody knows better than the piano mover who's already moved a U3 from your house. If they've already told you that it will be easier than removing the U3, then just ask them to quote you for the job and at what price.(in writing)
by chrisvenables
04 Jul 2009, 09:28
Forum: Piano Advice
Topic: Having My Own Yamaha U3
Replies: 32
Views: 13754

Re: Having My Own Yamaha U3

Markymark - yours was made approx first half of 2007. Sometimes we receive pianos with serial numbers which, going purely by the number, are 6 months older than other models delivered in the same month. A factory may produce a batch of slow selling finishes and they can be sat in their warehouse unt...
by chrisvenables
03 Jul 2009, 22:18
Forum: Piano Advice
Topic: Having My Own Yamaha U3
Replies: 32
Views: 13754

Re: Having My Own Yamaha U3

C V is correct U1 and U3 10 years ago,other model a little later,if you have a P121 4 to 5 years ago. Okay... not good news for me then! I bought a "brand new" P121 from a music store last year and it didn't have this slow close fallboard? Are you saying that my "brand new piano" is actually at lea...
by chrisvenables
01 Jul 2009, 13:16
Forum: Piano Advice
Topic: Having My Own Yamaha U3
Replies: 32
Views: 13754

Re: Having My Own Yamaha U3

Introduced in 1999 to 2000 for the U1 and U3.
by chrisvenables
24 Jun 2009, 09:43
Forum: Piano Advice
Topic: Problems with new Bechstein Millenium 116
Replies: 22
Views: 12417

Re: Problems with new Bechstein Millenium 116

Crispin: Didn't the dealer send a tech a few weeks ago to check the problem - didn't he identify the cause?
by chrisvenables
23 Jun 2009, 17:36
Forum: Piano Advice
Topic: Hammer misalignment. Easy to rectify?
Replies: 9
Views: 6472

Re: Hammer misalignment. Easy to rectify?

The wood and felt components can move quite a bit as the piano settles in and aclimatizes. Usually in summer, the wood and felt can swell as they absorb additional moisture, one consequence is the hammer creep etc. The loose music tray had nothing to do with the hammers becoming out of alignment. Ha...