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Thanks both, I suspected as much: a trip to the dealer in order I think!

Sorry to post again asking for advice: if I knew anything I would try to help others out - honestly! My youngest child :twisted: (4) (but may not reach 5 :D lol) has pushed a christmas card into our digital piano, it is preventing the depression of the far right of the keyboard and two keys now won'...

Thanks for replying. I did indeed get a bargain. Most places have sold out, or are still holding the cherry but not the rosewood, but I shopped around and price matched today and got them to throw in a basic stool too for £399. Fortunately the cheapest internet supplier today is also local...

Sorry: please ignore my question: I found the answer in another post about a different keyboard... thanks anyway. I apologise in advance that my first post is to ask for help and betray my total ignorance... My daughter's music teacher has told me that the time has come and we must buy her a piano: ...